At a glance
Financial Ombudsman Service Limited has awarded £126.6m across 53 suppliers, with 48 live contracts.
Why: Top supplier share 79% · 8 open notices now · 4 awards in last 90 d (£59k) · SME share 30% (Cabinet Office target 33%) · 3 modifications in last 90 d.
About this buyer
Mission, scope and statutory context.
Financial Ombudsman Service Limited is a contracting authority, based in UKI42. Tracks 81 published notices and 71 awards on PublicSupply.
Spend profile
Award value by month — rolling 24 months. Line shows 12-month moving average.
Contract pipeline
Forward flow — planned notices through to completed awards in the last 90 days.
Planned
2
Open (bidding)
8
Awarded (90d)
4
Frameworks open
0
Procurement mix
How this buyer procures — by procedure, instrument, and publication source.
Contract type
Instrument type
Awarded contracts · 48 live
All contracts with a published award notice where Financial Ombudsman Service Limited is the contracting authority.
| Title | Supplier | CPV | Value | Awarded | Status |
|---|---|---|---|---|---|
| Practical Law Subscription | Thomson Reuters (Professional) UK Limited | — | — | active | |
| Practical Law Subscription | Thomson Reuters (Professional) UK Limited | — | 19 May 2026 | active | |
| Westlaw UK Subscription | Thomson Reuters (Professional) UK Limited | — | — | active | |
| Westlaw UK Subscription | Thomson Reuters (Professional) UK Limited | — | 18 May 2026 | active | |
| The provision of an Executive and Board Recruitment Partner (ten_1062) | — | 79600000 | £192kest. | — | active |
| The provision of an Executive and Board Recruitment Partner (ten_1062) | — | 79600000 | £192kest. | — | active |
| The provision of an Executive and Board Recruitment Partner (ten_1062) | — | 79600000 | £192kest. | — | active |
| The provision of an Executive and Board Recruitment Partner (ten_1044) | — | 79600000 | £192kest. | — | active |
| Direct call-off from CPC framework -Drinking Water Dispensers and Associated Services framework (Lot 5). | Zip Heaters (UK) Ltd | 09320000 | £59k | 01 Apr 2026 | active |
| EME - RFI - Electric Vehicle Scheme - Employee Benefits | — | 34144900 | — | — | planning |
Top suppliers · by total award value
Ranked by cumulative awarded value. YoY = last 12 months vs prior 12 months.
Category spend breakdown
By CPV division · lifetime awards
Activity heatmap
Award volume by CPV division × month. Darker = more £ awarded.
Commercial & procurement leadership
Who signs off contracts, owns frameworks and runs SME engagement.
Curated leadership roster
Chief commercial officer, framework owners, SME lead and clinical sign-offs per buyer. Top-50 contracting authorities first, rolling out by sector.
Modifications · 3 in 90 d
Variations logged under Procurement Act 2023 s.74. Above-tolerance modifications attract a flag.
Per-modification s.74 classification + tolerance flagging
We see 3 notices tagged with a modification flag in the last 90 d. Next phase parses each one against PA 2023 s.74 limbs and surfaces above-tolerance flags.
Compliance & transparency
FOIA performance, statutory disclosures & prompt payment.
FOIA & prompt-payment ingestion
Notice timeliness and modification flags are derivable today. FOIA refusal rate, prompt-payment %, KPI reporting and net-zero plans need new data sources — work scoped, ingestion next quarter.
SME & social value
Performance against Cabinet Office targets & PPN 06/20.
target 33%
Peer benchmark
vs other buyers in the same type. Highlighted row = this buyer.
Compare against the peer group
£149 / seat / month. Configurable peer groups, rolling trendlines, and CSV / PDF exports for board packs.
News mentions
Major UK press & trade publications.
Sign in to read news mentions
Article previews are free with an account — the underlying data is gated to satisfy publisher agreements.
Statutory & accountability
Legal status, identifiers & accountable officers.
Identifiers & contact
- Type
- Contracting authority
- Region
- UKI42
- Companies House
- 03725015
- Contact
- Sylvia Krzak
- procurement.enquiries@financial-ombudsman.org.uk
Board & accountable officers
Accountable officer + board roster
Pulled from gov.uk for arm's-length bodies and from Companies House for company-form buyers — chair, CEO, SRO and sign-off authority per contract band.
Resources
No verified links for Financial Ombudsman Service Limited yet. Know one? Suggest it below.
Share this profile
Citation for journalists & researchers available via API.