Spend profile

Award value by month — rolling 24 months. Line shows 12-month moving average.

£376k
12 m spend
£16.7m
Prior 12 m
-98%
YoY change
£148k
Median award
Awards (£m)12m moving avg
Financial Ombudsman Service Limited — monthly award value, rolling 24 months£0£2.5m£5.0m£7.4m£9.9mAugNovFebMayAugNovFebMay

Contract pipeline

Forward flow — planned notices through to completed awards in the last 90 days.

Planned

3

Pipeline notices

Open (bidding)

0

Live tenders

Awarded (90d)

2

£0

Frameworks open

0

Framework / DPS routes
26 recorded contracts worth £6.8m end within 12 months.View expiry radar →

Procurement mix

How this buyer procures — by procedure, instrument, and publication source.

Contract type

Unspecified337 · £247.4m
services27 · £122.4m
goods4 · £0

Instrument type

contract354 · £368.5m
call off14 · £1.3m
Source:Contracts Finder: 309Find a Tender: 59

Awarded contracts · 36 live

All contracts with a published award notice where Financial Ombudsman Service Limited is the contracting authority.

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Showing 110 of 361

Top suppliers · by total award value

Ranked by cumulative awarded value. YoY = last 12 months vs prior 12 months.

1
AU
1 contract · SME
£110.0mest.
2
PC
£110.0mest.
3
CL
1 contract · SME
£110.0mest.
4
RT
2 contracts · 16 Aug02 Mar
£100.5m
5
TB
3 contracts · 25 Jul02 Oct
£55.2mest.
6
BP
3 contracts · 28 Apr06 Jan
£55.0mest.
7
GE
£55.0mest.
8
OW
£55.0mest.
9212
···
204 other suppliers
long tail · 49 SMEs
£1.5bn

Category spend breakdown

By CPV division · lifetime awards

Financial, insurance
64 contracts
£6.5bn
95%
Business, legal, advisory
66 contracts
£246.0m
4%
IT services, software
64 contracts
£34.4m
1%
Software packages, IT
75 contracts
£31.6m
0%
Office equipment, IT
13 contracts
£6.1m
0%
Other
35 contracts
£2.8m
0%
Repair & maintenance
2 contracts
£2.3m
0%
Education, training
16 contracts
£1.9m
0%

Activity heatmap

Award volume by CPV division × month. Darker = more £ awarded.

Aug
Sept
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Financial, insurance
Business, legal, advisory
IT services, software
0
Software packages, IT
Office equipment, IT
Other
0
0
LessMore (£m awarded)

Commercial & procurement leadership

Who signs off contracts, owns frameworks and runs SME engagement.

Coming Q3 2026

Curated leadership roster

Chief commercial officer, framework owners, SME lead and clinical sign-offs per buyer. Top-50 contracting authorities first, rolling out by sector.

Modifications · 3 in 90 d

Variations logged under Procurement Act 2023 s.74. Above-tolerance modifications attract a flag.

Coming Q3 2026

Per-modification s.74 classification + tolerance flagging

We see 3 notices tagged with a modification flag in the last 90 d. Next phase parses each one against PA 2023 s.74 limbs and surfaces above-tolerance flags.

Compliance & transparency

FOIA performance, statutory disclosures & prompt payment.

Coming Q4 2026

FOIA & prompt-payment ingestion

Notice timeliness and modification flags are derivable today. FOIA refusal rate, prompt-payment %, KPI reporting and net-zero plans need new data sources — work scoped, ingestion next quarter.

SME & social value

Performance against Cabinet Office targets & PPN 06/20.

18%
SME supplier share
target 33%
61
SME award rows
2
VCSE award rows
212
Distinct suppliers
39%
SME share of awarded value
where SME status recorded
9%
Local suppliers (E postcodes)
9 of 95 with known office
11%
Value to local suppliers
£345.2m of £3.2bn
45%
Postcode coverage
95 of 212 matched suppliers
Local = Companies House registered office in the E postcode area — not trading address, so national firms registered locally count and local branches of elsewhere-registered firms don't. Percentages are of suppliers with a known registered office.
⚠ Below target. SME supplier share at 18% vs Cabinet Office target of 33%.

Peer benchmark

vs other buyers in the same type. Highlighted row = this buyer.

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News mentions

Major UK press & trade publications.

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Article previews are free with an account — the underlying data is gated to satisfy publisher agreements.

Statutory & accountability

Legal status, identifiers & accountable officers.

Identifiers & contact

Type
Contracting authority
Region
UKI42
Companies House
03725015
Contact
Sylvia Krzak
Email
procurement.enquiries@financial-ombudsman.org.uk

Board & accountable officers

Coming Q3 2026

Accountable officer + board roster

Pulled from gov.uk for arm's-length bodies and from Companies House for company-form buyers — chair, CEO, SRO and sign-off authority per contract band.

Resources

No verified links for Financial Ombudsman Service Limited yet. Know one? Suggest it below.