Name: Legal Ombudsman procurement activity
Creator: PublicSupply
License: https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Quick answer — Legal OmbudsmanLast refreshed 23 Feb 2021

At a glance

Legal Ombudsman has awarded £596k across 16 suppliers.

Why: Top supplier share 17% · 0 open notices now · 0 awards in last 90 d (£0) · SME share 12% (Cabinet Office target 33%) · 0 modifications in last 90 d.

Decision signals

Top-supplier concentration17%

Modifications · 90 d0

SME spend share12%

Pipeline · open now0

Awards · 90 d0

Supplier?Pipeline Top suppliers Categories boughtWatchdog?Modifications FOIA & transparency SME share

About this buyer

Mission, scope and statutory context.

Legal Ombudsman is a contracting authority, based in United Kingdom. Tracks 18 published notices and 17 awards on PublicSupply.

18

Notices published

17

Awards

16

Suppliers engaged

2016

First award on file

Spend profile

Award value by month — rolling 24 months. Line shows 12-month moving average.

£0

12 m spend

£0

Prior 12 m

—

YoY change

£26k

Median award

Awards (£m)12m moving avg

Contract pipeline

Forward flow — planned notices through to completed awards in the last 90 days.

Planned

0

Pipeline notices

›

Open (bidding)

0

Live tenders

›

Awarded (90d)

0

£0

›

Frameworks open

0

Framework / DPS routes

Procurement mix

How this buyer procures — by procedure, instrument, and publication source.

Contract type

Unspecified18 · £596k

Instrument type

contract16 · £562k

call off2 · £34k

Source:Contracts Finder: 18

Awarded contracts · 0 live

All contracts with a published award notice where Legal Ombudsman is the contracting authority.

downloadExport CSV

Title	Supplier	CPV	Value	Awarded	Status
Service Complaints Adjudicator	—	79000000	£0est.	—	closed
Contract Tender for a Service Complaints Adjudicator	Susan Bradford	79000000	£20k	23 Feb 2021	active
notice of award of contract for the provision of temporary staff	Penna PLC	79620000	£45k	30 Sept 2019	active
Notice of Award of Contract for Provision of Temporary Staffing	Brook Street (U K) Ltd	79620000	£59k	19 Jan 2020	active
Notice of Political Monitoring Tender Award	randalls monitoring limited	73000000	£16k	19 Nov 2019	active
Notice of the Award of the contract for the provision of payroll services	Coventry City Council	79900000	£10k	04 Jul 2018	active
Notice of Award of contract for Media Access and Licence Service	NLA MEDIA ACCESS LIMITED	79900000	£19k	14 Feb 2018	active
Notice of Award of Tender for Media Monitoring Services	KANTAR MEDIA UK LTD	79900000	£12k	16 Jan 2018	active
Award of Contract for Procurement of End User Devices	Dell Corporation Limited	30210000	£22k	14 Feb 2018	active
Notice of Award of Delivery Partner for Customer Satifaction Surveys	DJS RESEARCH LIMITED	79313000	£72k	06 Mar 2018	active

Showing 1–10 of 18

Top suppliers · by total award value

Ranked by cumulative awarded value. YoY = last 12 months vs prior 12 months.

1

WL

Williams Lea

1 contract · 27 Jun

£99k

17% of total

—

2

DR

DJS RESEARCH LIMITED

1 contract · 06 Mar

£72k

12% of total

—

3

TL

TheBigWord Limited

1 contract · 17 Jan

£62k

10% of total

—

4

BS

Brook Street (U K) Ltd

1 contract · 19 Jan

£59k

10% of total

—

5

IR

ICM research Limited

1 contract · 15 Feb

£56k

9% of total

—

6

PP

Penna PLC

1 contract · 30 Sept

£45k

7% of total

—

7

IR

IFF Research

1 contract · 08 Mar

£39k

6% of total

—

8

PC

PA CONSULTING SERVICES LIMITED

1 contract · 13 Nov

£30k

5% of total

—

9–16

···

8 other suppliers

long tail · 2 SMEs

£136k

23% of total

various

Category spend breakdown

By CPV division · lifetime awards

Business, legal, advisory

14 contracts

£520k

87%

R&D services

2 contracts

£55k

9%

Office equipment, IT

2 contracts

£22k

4%

Activity heatmap

Award volume by CPV division × month. Darker = more £ awarded.

Jul

Aug

Sept

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Business, legal, advisory

R&D services

Office equipment, IT

LessMore (£m awarded)

Commercial & procurement leadership

Who signs off contracts, owns frameworks and runs SME engagement.

Coming Q3 2026

Curated leadership roster

Chief commercial officer, framework owners, SME lead and clinical sign-offs per buyer. Top-50 contracting authorities first, rolling out by sector.

Notify me

Modifications · 0 in 90 d

Variations logged under Procurement Act 2023 s.74. Above-tolerance modifications attract a flag.

Total mods

0

Above tolerance

0

Total value

£0

Novations

0

No modifications recorded in the last 90 days.

Legal Ombudsman has not filed a modification notice in the selected window.

Compliance & transparency

FOIA performance, statutory disclosures & prompt payment.

Coming Q4 2026

FOIA & prompt-payment ingestion

Notice timeliness and modification flags are derivable today. FOIA refusal rate, prompt-payment %, KPI reporting and net-zero plans need new data sources — work scoped, ingestion next quarter.

Notify me

SME & social value

Performance against Cabinet Office targets & PPN 06/20.

12%

SME supplier share
target 33%

2

SME award rows

0

VCSE award rows

16

Distinct suppliers

⚠ Below target. SME supplier share at 12% vs Cabinet Office target of 33%.

Peer benchmark

vs other buyers in the same type. Highlighted row = this buyer.

Upgrade to Pro

Compare against the peer group

£149 / seat / month. Configurable peer groups, rolling trendlines, and CSV / PDF exports for board packs.

Start 14-day Pro trial

News mentions

Major UK press & trade publications.

Free with account

Sign in to read news mentions

Article previews are free with an account — the underlying data is gated to satisfy publisher agreements.

Sign in

Statutory & accountability

Legal status, identifiers & accountable officers.

Identifiers & contact

Type: Contracting authority
Region: United Kingdom

Board & accountable officers