THH-C-010 Provision of Resident Satisfaction Survey Programme
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
16 Aug 2023
Description
Tower Hamlets Homes Limited (“THH”) is inviting tenders from suitably experienced and qualified suppliers to undertake a programme of resident surveys, which forms our performance against key indicators within a demographically challenging environment. Experience with large scale survey programmes within the social housing field is essential. Recent experience with conducting satisfaction surveys via a variety of methods in an inner city culturally diverse environment is desirable. Experience with running a pilot of the Tenant Satisfaction measures is desirable.
Scope
- Reference
- DN646297
- Commercial tool
- Standalone contract
- Contract dates
Initial contract duration of 24 months with an option to extend for further 2 years, giving a maximum contract duration of 4 years (2+1+1), subject to satisfactory performance.
- Main category
- services
- Contract locations
- Tower Hamlets
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality is not the only award criterion and all criteria are stated only in the procurement documents | 50 | quality | — |
| Price is not the only award criterion and all criteria are stated only in the procurement documents | 50 | quality | — |
| Price is not the only award criterion and all criteria are stated only in the procurement documents | 50 | cost | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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