Greater Anglia Shared Services - Customer Experience and Delay Repay
ABELLIO TRANSPORT HOLDINGS LIMITEDcontractFind a Tender ↗Ref ocds-h6vhtk-02c92f32014L0025closed for bids
Estimated value
—
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
16 Jul 2021
Deadline 16 Aug 2021
Description
Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Company (TOC) Greater Anglia (GA) for Customer Experience and Delay Repay Shared Services. The Customer Experience service includes but not limited to, back-office processing, telephony, business fulfilment and reporting.
Scope
- Reference
- ocds-h6vhtk-02c92f
- Commercial tool
- Standalone contract
- Contract dates
Option to extend for up to a further 2 years
- Main category
- services
- Contract locations
- UK
Submission & procedure
- Submission deadline
- 16 Aug 2021, 4:00 pm
- Submission address
- https://quickquote.vendigital.com/ ↗
- Procedure
- Negotiated procedure with prior call for competition