Freshservice - ITSM Service Desk Software
Norfolk and Norwich University Hospitals NHS Foundation TrustcontractContracts Finder ↗Ref CF-2565100D0O000000rwimUAAcomplete
Estimated value
£76k
Awarded value
£76k
Awarded 01 Aug 2024
Suppliers
1
Lots
1
1 awarded
Published
29 Aug 2024
Deadline 29 Jul 2024
Description
IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.
Scope
- Reference
- CF-2565100D0O000000rwimUAA
- Total value
- £75,648 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 29 Jul 2024 to 29 Jul 2025
- CPV classifications
- 48000000
Submission & procedure
- Submission deadline
- 29 Jul 2024, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£76k
Award date
01 Aug 2024
Contract start
29 Jul 2024
Contract end
29 Jul 2025
Awarded to