STAR (Survey of Tenants and Residents) Survey Programme
The Swaythling Housing Society Limited (trading as Abri)contractFind a Tender ↗Ref ocds-h6vhtk-02c3e032014L0024closed for bids
Estimated value
£180k
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
05 Jul 2021
Deadline 05 Aug 2021
Description
Abri are seeking the provision of the STAR (Survey of Tenants and Residents) Survey programme. Abri has a target of achieving 100% customer satisfaction by putting our customers at the heart of what we do. As part of this we need to understand how satisfied or dissatisfied our customers are with our service. The customer feedback programme will include telephone surveys each year of a random representative sample of our tenants and owners, using the standard STAR survey.
Scope
- Reference
- P/RAD 0817/2021
- Total value
- £180,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Sept 2021 to —
initial 24 month contract with 4x up to 12 month extensions
- Main category
- services
- CPV classifications
- 793100007931500079300000
- Contract locations
- UK
Submission & procedure
- Submission deadline
- 05 Aug 2021, 11:00 am
- Submission address
- https://in-tendhost.co.uk/abri/aspx/Home ↗
- Procedure
- Open procedure