Merchant Services

Chelmsford City CouncilcontractFind a TenderRef ocds-h6vhtk-0646cbProcurement Act 2023closed for bids
View buyer

Estimated value

£800k

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

04 Feb 2026

Deadline 09 Mar 2026

Description

Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services. The supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions. The supplier will also need to provide chip and pin terminals where required. OBJECTIVES oTo secure value for money services. oTo provide cost savings. REQUIREMENT 1. Chelmsford City Council wish to process transactions from the following cards: MasterCard (Credit & Debit), Visa (Credit & Debit), Electron, Maestro and Solo. If any additional card issuers enter the marketplace, the Council will discuss their specific requirements in that regard as and when necessary. The Council does not accept American Express cards or Diners Cards. The successful bidder will have to be able to operate with the following gateways: Opayo, Elavon, Worldpay and NMI. The supplier should also be able to provide a gateway service capable of integrating with Microsoft Dynamics, to ensure the supplier can support planned development with this system if required. 2. The supplier must assign individual merchant numbers to each outlet specified by the council; this is currently a total of 30 merchants. The supplier must be able to provide new merchant numbers as and when required by the council 3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals. If a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges. To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/7W5RVN5J46 For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./7W5RVN5J46 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/7W5RVN5J46

Scope

Reference
CCC/2026/MERCHANT
Total value
£800,000 excluding VAT
£960,000 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
25 Jun 2026 to 26 Jun 2028
Possible extension to 25 Jun 2031

Chelmsford City Council propose to enter into a Contract with the winning Tenderer for a maximum period of 2 years with an option of extending for additional periods of up to 3 years, to give a maximum term of up to 5 years

Main category
services
CPV classifications
66000000
66110000
66115000
Contract locations
East of England, United Kingdom

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Bid Back Financial Costprice40.00%
Method Statement Scoresquality60.00%

Submission & procedure

Enquiry deadline
24 Feb 2026, 12:00 pm
Submission deadline
09 Mar 2026, 12:00 pm
Submission address
https://www.delta-esourcing.com
Electronic submission
Yes
Procedure
Open procedure