MoJ Digital Service Desk

Ministry of JusticecontractContracts FinderRef tender_315136/1366501complete
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Estimated value

£35.1m

Awarded value

£35.1m

Awarded 30 May 2024

Suppliers

1

Lots

1

1 awarded

Published

25 Jun 2024

Deadline 28 May 2024

Description

Delivery of MoJ Digital Service Desk function, that provides first line IT support for all MoJ users, including answering queries, triaging incidents, and providing first contact resolution, 24/7, 365 days a year.

Scope

Reference
tender_315136/1366501
Total value
£35,144,585 excluding VAT
Commercial tool
Standalone contract
Contract dates
03 Jun 2024 to 29 May 2029
CPV classifications
71356300 72253000

Submission & procedure

Submission deadline
28 May 2024, 11:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£35.1m

Award date

30 May 2024

Contract start

03 Jun 2024

Contract end

29 May 2029

Awarded to