DDaT22203 - Business Analysis Tool

The final date and time for the submission of bids is Monday 27th February 2023 at 11:00. DO NOT apply directly to the buyer. All tender information MUST be submitted through the Jaggaer eSourcing Portal. Brief Description of Requirement Innovate UK, part of the UK Research and Innovation, is looking to procure a business analysis tool will provide a baseline on which to identify and build appropriate wrap around specialist support for each client. The overall aim of Innovate UK EDGE support is to improve the capacity of ambitious R&D intensive SMEs, to develop their innovation and growth skills and processes, provide connectivity across the innovation and growth ecosystem, increase their investment readiness and maximise their growth and scale potential. The scope of the business analysis tool is as follows: web-based tool that through a series of questions will capture insights from the business covering key areas such as management and operations, leadership, strategy, funding and finance, internationalisation, innovation, etc. and identify areas of challenge and opportunity. Flexible use so it can be completed on-line. To be available 24 hours a day 7 days a week and easy for client companies to use (results in 15 minutes), with have high availability (95% uptime or higher). The tool should be able to produce an output compatible with Salesforce CRM. Client analysis reports/observatory data to be part of information and data held on the Innovate UK EDGE customer relationship management tool (CRM). The expected number of users will vary from month to month during the contract period with an anticipated maximum utilisation of c3,600 clients per annum. The ability for services to be expanded or reduced in line with changing demand and/or needs. Any/all relevant personal data processed will be handled in a way fully compliant with current GDPR (see annex A). Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the Supplier Attachments tab within the Jaggaer eSourcing Portal. This contract will be awarded based on the evaluation criteria as set out in the RFP document. How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Jaggaer eSourcing Portal for this procurement. To register on the Jaggaer eSourcing portal please use the link https://beisgroup.ukp.app.jaggaer.com/ and follow the instructions to register as a supplier. If you are already registered on the Jaggaer eSourcing Portal and wish to participate in this procurement, please use the link: https://beisgroup.ukp.app.jaggaer.com/. Once you are logged into the system you will be able to locate the Procurement you wish to leave a bid on by clicking the ITTs Open to All Suppliers and searching for the reference number DDaT22203.