Provision of a Financial Well-being and Debt Advice Service in the Borough Council of Newcastle–under–Lyme 2026 – 2029
Estimated value
£210k
Awarded value
—
Suppliers
0
Lots
1
Published
15 Apr 2026
Description
The Borough Council of Newcastle-under-Lyme is seeking an experienced provider to continue the delivery of a Financial Well-Being and Debt Advice Service. This service remains a priority for the Council particularly in the current economic climate.
Scope
- Reference
- ocds-h6vhtk-0610ce
- Total value
- £210,000 excluding VAT£252,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 30 Sept 2026 to 30 Sept 2028Possible extension to 30 Sept 2029
Option for the Borough Council of Newcastle-under-Lyme to extend by one additional year post LGR.
- Main category
- services
- CPV classifications
- 79412000
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | The price must be in line (or below) the budget available for delivery of the service. | price | 30.00% |
| Quality | Service Model and Accessibility | quality | 20.00% |
| Quality | Quality of Advice, Compliance and Safeguarding | quality | 20.00% |
| Quality | Outcomes, Impact and Performance Management | quality | 20.00% |
| Social Value | Social Value and Community Collaborative Working | quality | 10.00% |
Participation
Conditions suppliers must meet to bid.
The provider must be authorised and regulated by the Financial Conduct Authority (FCA) to deliver debt counselling or debt adjustment services.
Debt advisors must hold the necessary qualifications and certifications that meet the standards set by the Money and Pensions Service (MaPS).
Submission & procedure
- Enquiry deadline
- 01 May 2026, 4:00 pm
- Submission deadline
- 08 May 2026, 4:00 pm
- Submission address
- http://www.mytenders.co.uk ↗
- Electronic submission
- Yes
- Procedure
- Open procedure