Digital Experience and Digital Enablement

NS&IcontractFind a TenderRef ocds-h6vhtk-03c39a32014L0024active
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Estimated value

services

Awarded value

Suppliers

1

Lots

1

1 awarded

Published

21 Dec 2023

Description

This contract has been awarded following the conclusion of a procurement process. The Digital Experience and Digital Enablement package is the second procurement package in NS&I’s Rainbow programme, and provides the capabilities needed to deliver digital self-service experiences and journeys to NS&I’s retail banking customers, and to enable Assisted Digital support. It will deliver these services to mobile app, website and voice assistant channels.

Scope

Reference
NS&I-23-F-04
Commercial tool
Standalone contract
Main category
services
CPV classifications
48811000
48812000
66112000
72212221
72212510
72220000
72232000
72261000
72262000
72316000
72317000
72318000
72421000
72600000
79342300
79413000
79415000
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
price

Submission & procedure

Procedure
Restricted procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end