Digital Experience and Digital Enablement
Estimated value
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services
Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
21 Dec 2023
Description
This contract has been awarded following the conclusion of a procurement process. The Digital Experience and Digital Enablement package is the second procurement package in NS&I’s Rainbow programme, and provides the capabilities needed to deliver digital self-service experiences and journeys to NS&I’s retail banking customers, and to enable Assisted Digital support. It will deliver these services to mobile app, website and voice assistant channels.
Scope
- Reference
- NS&I-23-F-04
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 4881100048812000661120007221222172212510722200007223200072261000722620007231600072317000723180007242100072600000793423007941300079415000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| — | — | price | — |
Submission & procedure
- Procedure
- Restricted procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to