Digital Dictation, Speech Recognition & Outsourced Transcription Services 2
Estimated value
—
Awarded value
—
Suppliers
46
Lots
6
Published
12 Jan 2026
Description
NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS). NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The framework includes Lot 1a - Digital Dictation (Fixed) Lot 1b - Digital Dictation (SaaS) Lot 2a - Speech Recognition (Fixed) Lot 2b - Speech Recognition (SaaS) Lot 3 - Outsourced Transcription Lot 4 - Combined Solutions
Scope
- Reference
- SBS10505
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 323321003234245032344110483110004831400048317000485170004890000072212314722610007250000079550000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 70 | quality | — |
| Social Value | 10 | quality | — |
| — | 20 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 6 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
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Contract end
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Lots · 6 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1a | Digital Dictation (Fixed) | — | cancelled |
| 1b | Digital Dictation (SaaS) | — | cancelled |
| 2a | Speech Recognition (Fixed) | — | cancelled |
| 2b | Speech Recognition (SaaS) | — | cancelled |
| 3 | Outsourced Transcription | — | cancelled |