Housing 21 - Call Monitoring
Estimated value
£14.0m
Awarded value
£14.0m
Awarded 31 Oct 2025
Suppliers
1
Lots
1
1 awarded
Published
09 Jun 2026
Deadline 31 Oct 2025
Description
Housing 21 awarded a contractor to provide a Call Monitoring service via a Restricted Tender process. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included. This contract is for a period of 5 years with an option 2 years + 2 years + 1 year.
Scope
- Reference
- BIP1021875714
- Total value
- £14,000,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Nov 2025 to 31 Oct 2035
- CPV classifications
- 79512000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 31 Oct 2025, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£14.0m
Award date
31 Oct 2025
Contract start
01 Nov 2025
Contract end
31 Oct 2035
Awarded to