Operational IT Services

Lincolnshire County Council is pleased to share that it will be procuring an Operational IT service contract in the near future and is seeking to engage with prospective suppliers to shape the requirements in preparation. This follows a number of pre-procurement market engagement events on the wider programme of work for the Council’s future IT service delivery model held in September and October of 2023. The scope of the requirement will include provision of: • A service desk and end-user support (including priority users (VIPs)) • Service management • End-user device management • Application support • Managed cloud (Azure) services • Infrastructure support The Council will host a meeting via Microsoft Teams to which all interested suppliers are invited. This meeting will be held on Thursday 9th May 2024 at 3.30pm where the Council will, provide updates on the requirement; present further details on the proposed procurement and timescales; introduce the team as well a short Question and Answer opportunity. The Council invites prospective suppliers to participate in this market engagement event, by completing the form below to the Pre-Market event within the Proactis Pro-Contract e-tending Portal (“Pro-Contract”), and submit your completed form using this event by 5pm on the 7th May 2024. Further pre-procurement market engagement information will then be published on the 10th May 2024 on Pro-Contract. This will include a questionnaire providing interested suppliers with an opportunity to provide written feedback on the proposed service and procurement. The closing date for this will be 5pm on the 30th May 2024. The Council invites all interested suppliers, irrespective of their attendance to the Teams call on the 9th May, to participate in the questionnaire.