Preliminary Market Engagement for the Management and Delivery of a Belfast Citywide Appeals Service
Estimated value
£1.2m
Awarded value
—
Suppliers
0
Lots
1
Published
28 Jul 2025
This is a preliminary market engagement notice
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Description
The purpose of this Notice is to notify the market of Belfast City Council’s intention to hold a pre-market engagement/consultation session with interested parties to inform them of a new tender regarding the requirement for a new Belfast Citywide Appeals Service. The Council wishes to appoint an experienced Contractor to manage and deliver a Belfast Citywide Appeals Service, which will cover a full range of issues including benefits, appeals / tribunal support and representation, basic money and debt, consumer issues, basic immigration, administration of justice, human rights, employment, housing, education and health & disability.
Scope
- Reference
- T2652
- Total value
- £1,215,000 excluding VAT£1,458,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 31 Mar 2028Possible extension to 31 Mar 2030
The Council reserves the right to extend/renew the Contract up to a further two periods of twelve months. Any extension may be subject to further approval by Council Committee, availability of funding and satisfactory performance of the Contractor.
- Main category
- services
- CPV classifications
- 752000009800000098133100
- Contract locations
- Northern Ireland, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Implementation and Mobilisation Plan | — | quality | 15.00% |
| Approach and Methodology | — | quality | 15.00% |
| Management, Resources and Systems | — | quality | 10.00% |
| Administration | — | quality | 5.00% |
| Monitoring and Performance Management | — | quality | 10.00% |
| Communications | — | quality | 10.00% |
| Social Value | — | quality | 15.00% |
| Cost | — | cost | 20.00% |
Participation
Conditions suppliers must meet to bid.
Modern Slavery Statement. GDPR Compliance. Safeguarding. Insurances. Financial Standing. See tender documents for further information.
Previous Company Experience. Social Value Procurement Policy - Organisational Behaviours. Registration with Advice NI. IT System - Advice Pro (License). See tender documents for further information.