Friends & Family Test, Patient & Carer Feedback Insight System

Text to be corrected in the original notice: Place of text to be modified: VI.3) Instead of: Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=734819845 Read: https://www.delta-esourcing.com/respond/XYW3DNB566 Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. HOW TO RESPOND PLEASE CLICK HERE https://www.delta-esourcing.com/respond/XYW3DNB566 (missed from the original publication) NHFT requires an independent, public and comprehensive Friends and Family Test (FFT), patient and carer feedback system that is applicable to all patients, carers, and professionals who access its services. The system must provide insight into patient and carer experience, what matters to patients and carers, and enable NHFT to demonstrate to the public that it is responsive to feedback