Orthotics Managed Service

The BSOL Procurement Collaborative, hosted by University Hospitals Birmingham NHS Foundation Trust is seeking to award a 7 year contract for Orthotics Managed Service on behalf of the following member Trusts: Birmingham Women's & Children's NHS Foundation Trust (BWC) The Royal Orthopaedic Hospital NHS Foundation Trust (ROH) This procurement will include (but not limited to) the following goods/services a) The management and delivery of an Orthotic Service from patient referral to discharge b) Arrangement and Booking of Clinics c) Patient Administration including management of waiting lists and record keeping d) Production, issue and send/receiving of letters, patient literature and related correspondence e) Provision of Premises f) Provision of Facilities / Infrastructure for the delivery of the service g) Responsibility and provision of all communications including dedicated patient phone line, email and postal address h) Provision of Administrative functions including Printing, Copying and Scanning i) Provision of Soft Services (including cleaning, waste management and security) j) Supply of Staff (Clinical Orthotists, Technicians, and Administrative Staff) k) Supply of Staff Uniforms l) Ordering, Receipt and Supply of Orthotic Products including: - Stock Products - Modular Products - Custom Made Products - Non Scheduled Products/Services (NSI) - Third Party Products (from other suppliers) m) Preparation of Orders and Financial Reconciliation n) Monitoring of Orthoses Delivery o) Supply and Maintenance of Orthotic Equipment including: - Workshop equipment for repairs / adjustments - Scanners for Braces - Pressure Plates - Foot Measure Plates - Foot Measure Shoe Sizing device - Standard Adult and Paediatric Orthotic Measurement Tools p) Supply and Maintenance of IT Systems including: - Orthotic Product Ordering System (Software/ Hardware/Licensing) - Patient Administration /Booking System - Interfacing (with Authority systems where selected). BWC The current service is provided mainly on site at the Birmingham Children's Hospital, Steelhouse Lane, Birmingham B4 6NH and at designated community schools. ROH The current service is provided on site at the Royal Orthopaedic Hospital, Northfield, Birmingham, B31 2AP As part of this procurement, the Two Trusts are seeking offers for both an 'On-Site Solution and an 'Off-Site Solution' In broad terms, this procurement is for the following options: Option 1 On-Site Service (BWC) On-Site Service (ROH) Option 2 Off-Site Service (BWC) Off-Site Service (ROH) Option 3 On-Site Service (BWC) Off-Site Service (ROH) Option 4 Off-Site Service (BWC) On-Site Service (ROH) The two Authorities shall select the option which best meets its strategic requirements.