IWM/2223/DE/3127: IWM Service Design Framework Agreement
Estimated value
—
Awarded value
—
Suppliers
4
Lots
2
Published
14 Nov 2023
Description
IWM (Imperial War Museums) is seeking to gain a better understanding of its digital services from a user’s perspective, gaining a more holistic view of the services we provide, and identifying what we can do better in the future. We hope to appoint a maximum of two Service Design agencies that have experience of helping organisations to transform and grow in this area to help us improve our services.
Scope
- Reference
- ocds-h6vhtk-03bc66
- Commercial tool
- Standalone contract
- Contract dates
Contract will be extended or retendered subject to business need.
- Main category
- services
- CPV classifications
- 7940000079410000722000007221293180500000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Ways of working | 40 | quality | — |
| Business Aims | 20 | quality | — |
| References | 10 | quality | — |
| Cost | 30 | cost | — |
| — | — | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Service Design Implementation | £100k | cancelled |
| 2 | Service Design Training | £30k | cancelled |