Digital Alarm Installation and Resident Communications

Housing 21contractFind a TenderRef ocds-h6vhtk-054fd5Procurement Act 2023SME suitableclosed for bids
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Estimated value

£11.0m

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

19 Jun 2025

Deadline 15 Jul 2025

Description

Housing 21 are seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents. Digital emergency alarms in the home are crucial for safety and independence, especially for vulnerable individuals like the elderly or those with disabilities. They provide a quick and reliable way to alert emergency services or designated contacts in case of a fall, medical emergency, or other incidents. Digital home alarms generally offer several advantages over analogue alarms, including increased reliability, faster alert transmission, and futureproofing against the digital switchover. They also provide more flexible installation options and often come with remote monitoring capability. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-UK-UK-Birmingham:-Building-completion-work.:-Groun:-Electrical-installation-work./3PZQN6F5V6 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3PZQN6F5V6

Scope

Reference
ocds-h6vhtk-054fd5
Total value
£11,000,000 excluding VAT
£13,200,000 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
25 Sept 2025 to 25 Sept 2030
Possible extension to 25 Sept 2032

The contract term is five years with the option of a two year extension.

Main category
services
CPV classifications
45310000
72222300
72267100
79512000
Contract locations
UK, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Pricing submission50% weightingprice50.00%
Quality (see all questions in tender instructions document)50% weightingquality50.00%

Submission & procedure

Submission deadline
15 Jul 2025, 9:00 am
Submission address
Tenders can be submitted on https://www.delta-esourcing.com/ using access code 3PZQN6F5V6.
Electronic submission
Yes
Procedure
Open procedure