712238452 - Provision of Subscriber Contract Relationship Manager
Ministry of DefencecontractContracts Finder ↗Ref 712238452 - Provision of Subscriber Contract Relationship ManagerSME suitablecomplete
Estimated value
£808k
Awarded value
£808k
Awarded 13 Nov 2024
Suppliers
1
Lots
1
1 awarded
Published
19 Nov 2024
Deadline 31 Oct 2024
Description
The requirement is for a fully integrated Customer Relationship Management (CRM) Tool, to improve the communication with, management of, and support to Service Personnel (Regulars and Reserves), veterans and families (including the bereaved).
Scope
- Reference
- 712238452 - Provision of Subscriber Contract Relationship Manager
- Total value
- £808,092 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 13 Nov 2024 to 12 Nov 2028
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 31 Oct 2024, 5:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£808k
Award date
13 Nov 2024
Contract start
13 Nov 2024
Contract end
12 Nov 2028
Awarded to