Call Centre Ancillary Services - Interactive Voice Assistant Phase 2

North Yorkshire County CouncilcontractContracts FinderRef 20230302140641-104117SME suitableVCSE suitablecomplete
View buyer

Estimated value

Awarded value

£580k

Awarded 16 Feb 2023

Suppliers

1

Lots

1

1 awarded

Published

02 Mar 2023

Deadline 14 Feb 2023

Description

Initial term: 22 February 2023 - 31 March 2024 OTE 1: 01 April 2024 - 31 March 2025 OTE 2: 01 April 2025 - 31 March 2026

Scope

Reference
20230302140641-104117
Commercial tool
Standalone contract
Contract dates
22 Feb 2023 to 31 Mar 2024
CPV classifications
48000000
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Submission & procedure

Submission deadline
14 Feb 2023, 2:15 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£580k

Award date

16 Feb 2023

Contract start

22 Feb 2023

Contract end

31 Mar 2024