COV - Contact Centre Telephony Platform Implementation Partner

Coventry City CouncilcontractContracts FinderRef COV-17880SME suitableVCSE suitablecomplete
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Estimated value

£160k

Awarded value

£160k

Awarded 29 Nov 2023

Suppliers

1

Lots

1

1 awarded

Published

19 Jan 2024

Deadline 29 Nov 2023

Description

Contract for a partner to deliver the replacement of the Council's existing contact centre telephony platform. The contract has been awarded via G-Cloud 13.

Scope

Reference
COV-17880
Total value
£159,840 excluding VAT
Commercial tool
Standalone contract
Contract dates
08 Jan 2024 to 07 Jan 2027
CPV classifications
72263000
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Submission & procedure

Submission deadline
29 Nov 2023, 12:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£160k

Award date

29 Nov 2023

Contract start

08 Jan 2024

Contract end

07 Jan 2027