CSW - Advice and Mediation Service for Local Authority Foster Carers for Warwickshire CC, Solihull MBC and Coventry CC - AWARD

Warwickshire CC is seeking a single provider, on behalf of Warwickshire CC, Coventry CC and Solihull MBC, to deliver independent advice, guidance, support mediation and advocacy to foster carers and employees of the local authorities party to this agreement. They will mediate between foster carers and local authorities to reach satisfactory and timely resolution to any complaints, concerns or allegations raised by either the foster carer or the local authority. They will advise local authorities on policies and procedures regarding foster care management and support and provide assistance to local authorities in the development of support services for foster carers. The services will be delivered by the Advice and Mediation Worker employed by the Service Provider for a minimum of 21 hours per week.