FIN25219 Cleaning and Security Services, Fleet Walk Shopping Centre

Torbay CouncilcontractFind a TenderRef ocds-h6vhtk-064a5dProcurement Act 2023SME suitableclosed for bids
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Estimated value

£1.6m

services

Awarded value

Suppliers

0

Lots

2

0 awarded

Published

06 Mar 2026

Deadline 23 Mar 2026

Description

This tender is for the provision of Cleaning and Security Services for Fleet Walk Shopping Centre, Torquay. The successful Supplier(s) is expected to carry out the duties as stated in the Part 2 Specification and any ad-hoc special requirements to a very high standard. Fleet Walk is a retail shopping centre in the heart of Torquay Town with 34 shops and a multi-story car park. This opportunity has been split into two lots: Lot 1 Cleaning Services Lot 2 Security Services

Scope

Reference
FIN25219
Total value
£1,600,000 excluding VAT
£1,920,000 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
16 Aug 2026 to 16 Aug 2029
Possible extension to 16 Aug 2031

2 x 1 year extensions available

Main category
services
CPV classifications
90910000
79710000
Contract locations
South West England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Method StatementsQuality for service and contract delivery. There are 4 method statements in total which add up to the percentage weighting.quality35.00%
Technical QuestionsTechnical questions to assess capability. There is 1 technical question which is the total percentage weighting.quality5.00%
PriceThe total annual cost of the serviceprice50.00%
Social ValueSocial Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.quality10.00%
Method StatementsQuality for service and contract delivery. There are 3 method statements in total which add up to the percentage weighting.quality35.00%
Technical QuestionsTechnical questions to assess capability. There is 1 technical question which equals the percentage weighting.quality5.00%
PriceAnnual cost of the serviceprice50.00%

Participation

Conditions suppliers must meet to bid.

Financial Capacity Confirmation of ability to obtain relevant insurances after contract award but before delivery start Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

Relevant Experience and Contract Examples Data Protection Health and Safety Modern Slavery Relevant policies, procedures and accreditations required to deliver the contract Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

Submission & procedure

Enquiry deadline
02 Mar 2026, 12:00 pm
Submission deadline
23 Mar 2026, 12:00 pm
Submission address
In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.
Electronic submission
Yes
Procedure
Open procedure

Lots · 2 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Cleaning Services, Fleet Walk Shopping Centre£600kactive
2Security Services, Fleet Walk Shopping Centre£1.0mactive