Tram Cleaning Services - Tram Operations Limited

First Rail Holdings (FRH) is seeking a Supplier to provide third-party Tram cleaning services to Tram Operations Limited (TOL). TOL is a wholly-owned subsidiary of FirstGroup PLC. TOL is contracted as network operator of London Trams, part of Transport for London (TfL), a light rail tram system serving Croydon and surrounding areas in South London. The network is 28 kms in length, of which 4 kms are 'on street'. Operations are managed from a Depot where a fleet of 35 trams is based and maintained. The Supplier will undertake cleaning services for: A) Infrastructure - tram stops and line of route litter picks; B) Depot - main building (offices and workshop), track and sidings, Tramlink House, service roads and car parking, pavements and walkways, depot plant and gates, de-icing and snow clearance; C) Other premises - Tram Shop (Croydon), toilets at termini, berthing station, sub-station, main gateway (exterior to fence line); D) Trams - run-in procedure, interior tram cleans, exterior tram cleans, in-service litter picks; E) Incidents (response, bio-hazards, major injury/fatality) and Miscellaneous (windscreen washers; sand silo, water softener, waste water discharge, fly-tipping).