Out of Hours Call Centre
Estimated value
—
services
Awarded value
—
Suppliers
1
Lots
1
1 awarded
Published
03 Nov 2022
Description
Call Centre
Scope
- Reference
- OP7335
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 79512000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Customer Journey | 25% | quality | — |
| Mobilisation & Resourcing | 25% | quality | — |
| Working with Optivo | 10% | quality | — |
| Disaster Recovery | 10% | quality | — |
| — | 30% | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to