Provision of Lot 1: Victim Insights Platform and Lot 2 Public Perception Surveying
Estimated value
—
Awarded value
£1.0m
Suppliers
2
Lots
2
Published
06 Jan 2026
Description
West Midlands Police invited Tenderers for two distinct lots aimed at enhancing our understanding of our services to victims and wider public confidence in policing. The first lot focuses on procuring a Victim Insights Platform, while the second lot involves undertaking comprehensive Public Perception Surveying
Scope
- Reference
- WMP0889
- Commercial tool
- Standalone contract
- Contract dates
- 19 Feb 2026 to 18 Feb 2028Possible extension to 18 Feb 2030
The Contract Term shall be for a period of 2 years with the option to extend by a further period of up to 24 months
- CPV classifications
- 79311000793111007934231079342311
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Simple description | Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). The assessment criteria are as follows: Price: 30% Quality: 60% Social Value: 10% | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 2 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£533k
Award date
23 Dec 2025
Contract start
30 Mar 2026
Contract end
30 Mar 2028
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Lot 1: Victim Insights Platform | — | complete |
| 2 | Lot 2: Public Perception Surveying | — | complete |