EPOS (Electronic Point of Sale) and Management system.System for Tatton Park
Estimated value
£400k
Awarded value
—
Suppliers
0
Lots
1
Published
15 May 2026
Description
Provision of EPOS (Electronic Point of Sale)and Management Information Support and maintenance contract at Tatton Park. To upgrade and modernise the transactional software used by front of house electronic point of sales terminals located across Tatton Park. Increase the income received from visitors and customers to Tatton Park. Provide refreshed income taking facilities in order that Tatton can capitalise all trading income opportunities at Tatton both face to face and via on line sales. This will involve flexibility of receiving the most up to date methods of receiving income. It is important that all income received is taken in a safe and secure manner. Providing the customers/visitors with ease of cash/money taking facilities Ensure the new system has the ability to evolve in line with changes in technology and takes account of innovations in the technical sector including AI developments All income received has built in appropriate security and audit trail facilities in this local authority Historic Heritage attraction.
Scope
- Reference
- C5473
- Total value
- £400,000 excluding VAT£480,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 30 Sept 2026 to 30 Sept 2031Possible extension to 30 Sept 2036
Initial contract period is 5 years to September 2031 with 2 x 24 month and 1 x 12 month extensions - giving a final possible end date of 30th September 2036
- Main category
- goods
- CPV classifications
- 48000000
- Contract locations
- North West England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Tatton Park EPOS and Ticketing System Functional Requirements | Functional requirements of the system to meet EPOS and On-Line Ticketing Evaluated on a MoSCow method | quality | — |
| Pricing Schedule | 30% of score as a proportion to lowest bid The cost of the first three (3) years will be evaluated - with CPI being a possible indexation for further years. | cost | — |
| Social Value | Social value 10% Social Value consisting of: • Creating Healthier and more Resilient Communities 2.5% • Economic 2.5% • Environmental 5.0% | quality | — |
| Stage 3 - Pricing 30% | Pricing 30% - carried forward from stage 2 | price | — |
| Stage 3 - User Stories (On Site Demonstrations) 70% | User Stories (On Site Demonstrations) 70% The shortlisted three (3) bidders who have scored highest in stage 2 will be invited between 16th July 2026 and 21st August 2026 to take part in “User Stories” – which will be on site (at Tatton Park) to illustrate how the offering / system will meet specific criteria as set out. Completion of ICT Questionnaires Part 2,3,4 will also be required prior to the demonstrations. | quality | — |
Participation
Conditions suppliers must meet to bid.
As per Software Hardware and Services Agreement
Relevant Experience and Contract Examples Details of up to three contracts to meet the technical ability criteria set out in the Associated Tender Documents You should demonstrate how your contracts and experience meet the following critical project specific requirements: Organisation Skills / Experience Required Entrance sales (Admissions / bookings) Retail and stock control Restaurant / Hospitality sales On-line sales Management information and reporting
Participation and Shortlisting Questionnaire (PSQ) Pass / Fail Part 1: Core Supplier Information including Debarment List, CDP PDF, Share Code Part 2: Associated Persons and Sub-Contractors Part 3: Q16 Insurance Requirements Part 3: Q17 Modern Slavery Part 3: Q18 Compliance with Equality Legislation Part 3: 20a Data Security IAQ Part 1 Part 4: Relevant Experience and Contract Examples Declaration and Statement of Non-Canvassing
Submission & procedure
- Enquiry deadline
- 29 May 2026, 11:00 am
- Submission address
- Proactis - The Chest https://procontract.due-north.com
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure