Customer Transactional Surveys 2025

WEST KENT HOUSING ASSOCIATIONcontractContracts FinderRef West Kent Housing Association - Transactional SurveysSME suitablecomplete
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Estimated value

£82k

Awarded value

£82k

Awarded 28 Mar 2025

Suppliers

1

Lots

1

1 awarded

Published

16 Jun 2025

Deadline 24 Feb 2025

Description

*This is for information only, as the contract has been awarded* The scope of services will include: • Sending surveys for a number of transactional services by SMS, email and CATI • Provision of an interactive online dashboard to monitor responses in real time • Sentiment and key driver analysis The full details of the services are set out in the specification.

Scope

Reference
West Kent Housing Association - Transactional Surveys
Total value
£81,755 excluding VAT
Commercial tool
Standalone contract
Contract dates
30 Jun 2025 to 29 Jun 2027
CPV classifications
79342311
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
24 Feb 2025, 12:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£82k

Award date

28 Mar 2025

Contract start

30 Jun 2025

Contract end

29 Jun 2027