Website Management & Digital Presence Services

Suppliers must demonstrate sufficient legal and financial capacity to participate in this procurement. Specifically: Insurance Requirements: Professional Indemnity Insurance: Minimum £500,000 per claim Public Liability Insurance: Minimum £1,000,000 per claim Employer’s Liability Insurance: Minimum £10,000,000 per claim Cyber Insurance: Minimum £1,000,000 Financial Requirements: Minimum average annual turnover of £160,000 over the last two financial years Failure to meet or demonstrate these requirements will result in exclusion from the procurement process. Suppliers must either hold the required insurance at the time of submission or provide a credible commitment to obtain it upon contract award.

Suppliers must demonstrate technical ability through detailed responses to four core areas: Relevant Experience – Evidence of at least three similar projects in the last three years, particularly in the education or arts sector, showcasing comprehensive website management and development capabilities. Security and Data Protection – Description of technical and organisational measures for data security, breach protocols, and compliance with UK GDPR and the Data Protection Act 2018. Digital Presence and Performance Analysis – Expertise in planning and optimising digital campaigns (excluding direct advertising), performance reporting, and accessibility compliance (e.g. WCAG 2.1 AA). Technical and Commercial Support – Availability of dedicated support, account management structure, and approach to consultancy and development/reporting hours. Each area is scored out of 5 and weighted accordingly, with a minimum overall score of 70% required to be considered for the Invitation to Tender (ITT) stage.

Suppliers will be selected based on their responses to the Pre-Qualification Questionnaire (PQQ), which assesses: Relevant experience in delivering website management and digital presence services, particularly in the education or arts sector (40% weighting). Security measures and data protection compliance, including GDPR and ISO certifications (20% weighting). Digital presence and performance analysis, including reporting and accessibility standards (20% weighting). Technical and commercial support, including account management and consultancy services (20% weighting). Each question is scored out of 5 using a defined scale from “Inadequate” to “Excellent.” A total weighted score is calculated, and only the top five scoring suppliers, achieving a minimum threshold of 70%, will be invited to the Invitation to Tender (ITT) stage. AUB reserves the right to adjust the number of shortlisted suppliers based on the quality and volume of responses.