NPS Complaints Database
Estimated value
£50k
Awarded value
£25k
Awarded 18 May 2020
Suppliers
1
Lots
1
1 awarded
Published
03 Feb 2022
Deadline 23 Apr 2020
Description
Configuration of Linkspace to provide NPS Complaints team with a way of logging and tracking complaints. An integral part of the new complaints process will be the collection of improved management information.
Scope
- Reference
- tender_240525/1039779
- Total value
- £49,600 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 29 Apr 2020 to 28 Apr 2022
- CPV classifications
- 72260000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 23 Apr 2020, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£25k
Award date
18 May 2020
Contract start
29 Apr 2020
Contract end
28 Apr 2022
Awarded to
CT