Customer Service Centre Platform
DVSA - Driver and Vehicle Standards AgencycontractContracts Finder ↗Ref tender_291615/1090172SME suitablecomplete
Estimated value
£920k
Awarded value
£920k
Awarded 02 Jun 2022
Suppliers
1
Lots
1
1 awarded
Published
26 Jul 2022
Deadline 21 Feb 2022
Description
The authority is seeking a replacement supplier for the telephony solution for the Customer Service Centre in Swansea, Newcastle and, the operatives working remotely from home, including processing staff.
Scope
- Reference
- tender_291615/1090172
- Total value
- £920,078.4 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 05 Jun 2022 to 04 Jul 2025
- CPV classifications
- 32524000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 21 Feb 2022, 11:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£920k
Award date
02 Jun 2022
Contract start
05 Jun 2022
Contract end
04 Jul 2025
Awarded to