Provision of Video Surveillance Systems Across SWR Leased Sites

South Western Railway (SWR) are seeking to identify a service provider for the supply, installation & commissioning of Video Surveillance Systems at all leased premises on the SWR network, alongside associated activities such as reporting and provision of Support Services and maintenance of the systems. SWR currently has an extensive Video Surveillance System deployed across 186 stations (and multiple depots), providing business critical services to customers and staff. The current Video Surveillance Systems comprises of four distinct types: 1) A centralised analogue system with images recorded at two central hubs, connected over an analogue fibre network in the London area installed in the early 2000's 2) A distributed network unsupported analogue Digital Video Recorders and analogue cameras connected by circuits installed between 2006 and 2009. 3) A distributed network supported digital Network Video Recorders, encoders/decoders and IP cameras connected over a mix of point-to-point ethernet fibre circuits & DSL circuits installed since 2016. 4) Stand-alone unsupported systems at some Island Line & mainland stations. SWR are looking to implement an updated and uniformed Video Surveillance system across all its 186 stations which would be fully operational for the purpose of crime prevention, security, and public safety. The new system will be installed to the highest standard to ensure that SWR can run a safe and punctual railway in line with its license conditions/obligations with the Office of Rail and Road (ORR). The benefits of the upgraded video surveillance system would result in several benefits for SWR, including but not limited to: 1) The replacement & enhancement of a compliant video surveillance system to replace the existing obsolete & legacy video surveillance infrastructure. 2) The upgrading of the back room supporting video surveillance (servers, UPS, recording equipment) 3) The upgrading of the current analogue CCTV camera systems with more reliable & effective digital alternatives. 4) The reduction of maintenance call outs for faulty or broken equipment during the life of the contract. 5) Fulfilment of the SWR customer commitment to supply a safe & secure environment to its customers. 6) The future use of Artificial Intelligence (AI) and the integration of video into other business critical systems & applications. 7) The future use of cloud based hosting and video sharing with key industry partners. The successful provider shall ensure these assets are designed, installed & commissioned in line with relevant Network Rail and Industry Standards along with SWR requirements, ensuring that sufficient contract management resources are employed. In addition, the successful provider shall have experience and capability of ISO27001 and ISO 55001 interface/compliance/management, asset condition verification surveys, supplementary project and NR works/services, CCTV renewal delivery and management of assets against industry Asset Management Plans. In a very regulated industry, it is imperative that we can deliver our safety commitments in line with the associated risks and provide the necessary evidence in a format which is immediately accessible. SWR will be seeking to go out to tender for the acquisition of both software & hardware within the context of installing a modern, cost effective and efficient Video Surveillance Systems solution. The tender will consist of two phases. 1. Backoffice design & build (servers, UPS, recording equipment etc), including software, hardware, configuration, and commissioning. 2. Front of house design & build (cameras, camera points etc), including software, hardware, containment, cabling, civils, structures, configuration, and commissioning. Phase 1 back office design & build will be for 139 sites. Phase 2 front of house design & build will be split across the 4 SWR regions (West, Metro, Central & South) over a total of 186 sites. Each lot contains 4 tiers in priority order.