Historic England Customer Service Provision
Estimated value
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services
Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
28 Nov 2024
Description
Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday year round between 9am to 5pm. Historic England expects this work to be carried out from the suppliers premises or workers homes without any requirement for an onsite presence at Historic England.
Scope
- Reference
- P/REF 00000325
- Commercial tool
- Standalone contract
- Contract dates
- 02 Dec 2024 to 31 Mar 2028
- Main category
- services
- CPV classifications
- 795120007934230079511000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| — | — | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to