Full service Customer Feedback Programme
FUTURES HOUSING GROUP LIMITEDcontractContracts Finder ↗Ref FH390(b)SME suitableVCSE suitablecomplete
Estimated value
£76k
Awarded value
—
Awarded 23 Feb 2021
Suppliers
1
Lots
1
1 awarded
Published
26 Feb 2021
Deadline 18 Jan 2021
Description
A RESTRICTED TENDER. INVITE ONLY. CLOSED Futures Housing Group Ltd (the Group) outsourced its customer feedback programme in 2019 and is looking for a research agency with prior experience and qualified expertise in running ongoing customer satisfaction / NPS feedback programmes to support with managing this.
Scope
- Reference
- FH390(b)
- Total value
- £76,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 28 Feb 2021 to 30 Mar 2023
- CPV classifications
- 73110000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 18 Jan 2021, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
23 Feb 2021
Contract start
28 Feb 2021
Contract end
30 Mar 2023
Awarded to