Provision of West Midlands Ring and Ride Service

The West Midlands Combined Authority (WMCA) is responsible for promoting public transport within the West Midlands, operates and maintains bus and Metro stations and passenger shelters, supports local railway services and stations and provides passenger transport information and is looking to procure suitable operators to provide Ring and Ride services across the West Midlands area. Ring and Ride is the non-statutory door-to-door transport service for registered users who live in the West Midlands who cannot access mainstream transport provision (https://ringandride.org). Typical journeys are for shopping trips, medical appointments, visiting friends, day centres, lunch clubs and other social activities. Demand has not yet fully recovered from the Covid-19 pandemic, prior to which there were around 12,000 trips a week.