Customer Experience Strategy
Estimated value
£100k
Awarded value
£100k
Awarded 26 Jul 2020
Suppliers
1
Lots
1
1 awarded
Published
12 Aug 2021
Deadline 03 Jul 2020
Description
Customer Experience Strategy
Scope
- Reference
- CT0448
- Total value
- £100,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 02 Aug 2020 to 30 Apr 2021
- CPV classifications
- 79342310 79411000
Submission & procedure
- Submission deadline
- 03 Jul 2020, 3:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£100k
Award date
26 Jul 2020
Contract start
02 Aug 2020
Contract end
30 Apr 2021
Awarded to
Awarded suppliers· 1 supplier
Awarded 26 Jul 2020 · Contract period 02 Aug 2020 — 30 Apr 2021
Award value
£100k
Other contracts from East West Rail Company Limited
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to QUADRANGLE RESEARCH GROUP LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| B2B Research Community - User Panel | contract | — | 09 Jul 2026 |
| B2B Research Community - User Panel | contract | — | 26 May 2026 |
| Customer Research | contract | — | 22 Sept 2025 |
| UKRI-4902 Customer Segmentation Research | contract | — | 20 May 2025 |
| Money Tracker Research | contract | £77k | 06 Jun 2024 |
| CX Insights | contract | £177k | 07 May 2024 |
| Sentiment Tracking | contract | £40k | 09 Apr 2024 |
| Primary Research Partner | contract | £930k | 11 Dec 2023 |
| Qualitative Research | contract | £177k | 11 Jul 2023 |
| Customer Experience Measurement Partner - Variation | call off | £57k | 05 Apr 2023 |