Hexagon Housing Association Repairs and Voids Contract

Hexagon Housing Association ("Hexagon") has sought expressions of interest from suitably skilled and experienced suppliers for the delivery of responsive repairs, void property works, including emergencies out of office hours, ad hoc planned improvement works, and a fully comprehensive customer service centre solution. The contract has been awarded to a single Service Provider under a TPC 2005 (as amended) for 10 years, with break clauses included for non-performance and the like. To procure the new contract, Hexagon followed a three-stage Competitive Dialogue procedure under the Public Contracts Regulations 2015. Under the first stage of the process, prospective bidders were required to complete a Selection Questionnaire and its associated appendices. Full details of all the requirements and how to participate were included in the procurement, SQ and Tender documents.