Lifeline - Alarm Receiving Centre (ARC)

Somerset CouncilcontractContracts FinderRef 08baab14-3fd7-480f-a47a-0d690d2f403dSME suitablecomplete
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Estimated value

£312k

Awarded value

£312k

Awarded 31 Mar 2026

Suppliers

1

Lots

1

1 awarded

Published

01 Apr 2026

Deadline 03 Nov 2025

Description

Somerset Lifeline is seeking to procure a new Alarm Receiving Centre (ARC) system to enhance the monitoring and support services provided to our community. The existing contract for our current system, which monitors community alarms and telecare sensors for over 13,000 customers, is set to expire on 31st March 2026. This procurement is essential to ensure the continuity and improvement of our services, which include 24/7 monitoring, emergency response, and support for vulnerable individuals across Somerset

Scope

Reference
08baab14-3fd7-480f-a47a-0d690d2f403d
Total value
£312,296 excluding VAT
Commercial tool
Standalone contract
Contract dates
31 Mar 2026 to 30 Mar 2031
CPV classifications
35100000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
03 Nov 2025, 12:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£312k

Award date

31 Mar 2026

Contract start

31 Mar 2026

Contract end

30 Mar 2031