For the provision of a Call Logging Solution and Media Monitoring

The CPS requires the provision of press, online, social media and broadcast monitoring and both automatic and human-driven evaluation and analysis of the monitored media. The Contractor will provide the Services, on an uninterrupted basis, 7 days a week, with reporting required 7 days per week. The Contractor will provide the Services every day of the year, including weekends and all public holidays, but excluding Christmas Day. As a minimum, any online Service provided by the Contractor will be compatible with the following web browsers: Internet Explorer xx, Mozilla Firefox 17, Google Chrome, and Safari.