ITT for the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Estimated value
£60k
Awarded value
£38k
Awarded 14 Feb 2017
Suppliers
1
Lots
1
1 awarded
Published
29 Oct 2019
Deadline 13 Jan 2017
Description
Rochdale Boroughwide Housing (RBH) is responsible for providing an out of hours (OOH) emergency repair service to its customers, which is accessible, efficient and effective. The purpose of this tender is to engage with a provider who can manage the call handling of emergency repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays.
Scope
- Reference
- DN181459
- Total value
- £60,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 02 Apr 2017 to 01 Apr 2018
- CPV classifications
- 79510000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 13 Jan 2017, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£38k
Award date
14 Feb 2017
Contract start
02 Apr 2017
Contract end
01 Apr 2018
Awarded to