Direct Payment Support Services (AACC)

This contract provides person-centred support to individuals managing Direct Payments or Personal Health Budgets for employing Personal Assistants (PA). Services include tailored guidance, budgeting assistance, legal and employment advice, and provision of customisable templates such as contracts and job descriptions. Ensuring data protection compliance and promotes safe recruitment practices, including DBS checks and eligibility verification. To support PA training, dispute resolution, and access to additional services like payroll and insurance. It facilitates recruitment through its PA Pages platform and works collaboratively to shape local policy. The service is to be flexible, accessible, and committed to continuous improvement and innovation in Direct Payment support.