ENHT, PAHT - Security Services

The East and North Hertfordshire NHS Trust ("ENHT") and The Princess Alexandra Hospital NHS Trust ("PAHT") ("the Authorities") are seeking to procure their Security Services. The initial 5-year contracts will have a commencement date of 1st November 2023. The Provider shall provide a Security Service to deliver the following: a) Maintaining a secure environment at the Authorities' sites. b) Responding to security incidents within the Authorities' sites and alarm response at Hertford County Hospital (ENHT) and PAHT. c) CCTV Monitoring at PAHT only. d) Additional specified duties as set out in the specification e) Provide reassurance, customer service, crime prevention and control and restraint. The Authorities are looking for a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authorities and their wider stakeholders, tenants and clients, so future aspirations can be exceeded. Furthermore, the Authorities require a Service Provider that appreciates that expectations and priorities of the Security Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive. The tender documents are available in the Atamis e-Tendering Portal (https://health-family.force.com/s/Welcome, project ref C119885).