250285 Contract for the Provision of External Investigator Services

Queen's University BelfastcontractFind a TenderRef ocds-h6vhtk-05e9b0Procurement Act 2023active
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Estimated value

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

04 Mar 2026

Description

With a large and diverse membership of staff and students, it is important for the University to have in place a fair, transparent, accessible and robust process for dealing with complaints and allegations of misconduct. The University also recognises the potential risk to its reputation and considers that, in order to improve the management of this risk and thereby protect the Queen's brand and also being mindful of the University's core values, it would be desirable to engage the services of a firm of investigators to conduct complex or high-risk investigations. Therefore, the University is seeking to engage a Supplier to undertake investigations into complaints and allegations of misconduct brought by/against students and by/against members of staff. Such complaints or allegations may be complex, sensitive or pose a high risk to the University and may include allegations of sexual misconduct or inappropriate behaviour; allegations of racism, sexism, homophobia; allegations of bullying, harassment, discrimination

Scope

Reference
250285
Commercial tool
Standalone contract
Contract dates
16 Feb 2026 to 15 Feb 2027
Possible extension to 15 Feb 2031

The Contract shall be for an initial period of 1 year, with the option to extend the contract by up to a further 48 Months subject to satisfactory annual review

CPV classifications
79720000
Contract locations
Northern Ireland, United Kingdom

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
TechnicalCalibre of Investigators 25% Service Delivery 15% Data Security and Management 10% Reliability of Service 5% Value For Money 5% Responsible Procurement 5%quality65.00%
Priceprice35.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to