Telephone and Messaging Based Advice & Guidance Service for Health Professionals
NHS Hertfordshire and West Essex Integrated Care BoardcontractFind a Tender ↗Ref ocds-h6vhtk-04398232014L0024active
Estimated value
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services
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
20 Aug 2024
Description
NHS Hertfordshire and West Essex Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express their interest in delivering an Telephone and Message based Advice and Guidance Service to Health Care Professionals across the NHS Hertfordshire and West Essex Integrated Care System.
Scope
- Reference
- C244252
- Commercial tool
- Standalone contract
- Contract dates
- 31 Jul 2024 to 31 Jul 2029
- Main category
- services
- CPV classifications
- 85140000
- Contract locations
- East of England
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Service Delivery | 14 | quality | — |
| Workforce | 4 | quality | — |
| Patient / Service User Focus | 6 | quality | — |
| Information Management and Technology | 8 | quality | — |
| Mobilisation and Continuity | 5 | quality | — |
| Systems | 10 | quality | — |
| Contract Management | 6 | quality | — |
| Social Value | 10 | quality | — |
| Clinical Governance Performance Quality | 9 | quality | — |
| Information Governance | 8 | quality | — |
| Finance | 20 | cost | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
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Contract start
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Contract end
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Awarded to