Help Point Replacement Project - Lot 1 - PTSN

Northern Trains LimitedcontractFind a TenderRef ocds-h6vhtk-065ed7Procurement Act 2023Utilities regimeactive

Estimated value

Awarded value

£183k

Awarded 13 May 2026

Suppliers

1

Lots

1

1 awarded

Published

15 May 2026

Description

It is proposed to replace the majority of the PSTN units with new IP-based help points or with existing TVMs retrofitted with help point technology and features. TVMs are all networked devices. The majority of new help points will be connected to the Northern Wide Area Network (WAN) using existing station broadband as part of this scheme. Where it is not possible to replace with IP devices, the help points will be replaced with modern technology GSM units. PSTN help points will be upgraded on a like for like basis using one of the two methods outlined above. This will enable works to progress as maintenance style upgrades without the requirement for design or Network Rail consents and achieve an accelerated delivery programme for completion ahead of PSTN switch off. Contractor is to provide station upgrades and provide Help Point replacements at the locations below: Althorpe, Ashton-under-Lyne, Brinnington, Bryn, Buckshaw Parkway, Crossflatts, Davenport, East Disbury, Gatley, Greenfield, Guide Bridge, Hadfield, Headingley, Heald Green, Levenshulme, Low Moor, Manchester Oxford Road, Marple, Mauldeth Road, Morpeth, Mossley, New Mills Central, New Pudsey, Reddish North, Romiley, Rose Hill, Swinton (Manchester), Thorne North, Westhoughton, Woodhouse

Scope

Reference
ocds-h6vhtk-065ed7
Commercial tool
Standalone contract
Contract dates
24 May 2026 to 31 Dec 2026
CPV classifications
45000000
Contract locations
UK, United Kingdom

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Commercialprice50.00%
Qualityquality50.00%

Submission & procedure

Procedure
Below threshold - open competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£183k

Award date

13 May 2026

Contract start

17 May 2026

Contract end

31 Dec 2026

Awarded to