Social media analytics and listening
Estimated value
£65k
Awarded value
£65k
Suppliers
1
Lots
1
Published
15 Dec 2025
Description
The National Audit Office (NAO) has awarded a contract to Fenix Media Limited T/A Pulsar via the Crown Commercial Service's G-Cloud 14 framework. The supplier will provide NAO with social listening (using Trac) and social analytics (using Core) service. The contract will commence on Friday, 12 December 2025, with an initial term of one year, ending on Friday, 11 December 2026. There are two optional 12-month extensions, which could extend the contract until Monday, 11 December 2028. The estimated total contract value, inclusive of VAT, is up to £64,800 over the potential three-year duration.
Scope
- Reference
- Social media
- Total value
- £64,800 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 12 Dec 2025 to 11 Dec 2028
- CPV classifications
- 79340000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 31 Oct 2025, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£65k
Award date
01 Dec 2025
Contract start
12 Dec 2025
Contract end
11 Dec 2028
Awarded suppliers· 1 supplier
Awarded 01 Dec 2025 · Contract period 12 Dec 2025 — 11 Dec 2028
Other contracts from National Audit Office
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Fenix Media Limited T/A Pulsar· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| 2026-029 Social Media Listening Tool | contract | £129k | 12 Jun 2026 |
| Social Media Listening | contract | — | 17 Mar 2026 |
| Social Media Monitoring and Listening Tool 2025/26 | contract | £68k | 30 Jan 2026 |
| Social Media Listening and Monitoring Tool | call off | £23k | 05 Jan 2026 |
| Social Listening Tool | contract | — | 24 Sept 2025 |
| Provision of a News Media, Social Media Monitoring and Evaluation Platform | contract | £69k | 12 Aug 2025 |
| Advanced Social Media Analytics | contract | £30k | 31 Mar 2025 |
| Social Listening and Audience Listening Tool | contract | £84k | 05 Mar 2025 |
| G-Cloud 14 RM1557.14 - Online Listening Software | contract | £22k | 16 Jan 2025 |
| Renewal of our Pulsar social listening service | contract | £13k | 08 Jan 2025 |