Social media analytics and listening
Estimated value
£65k
Awarded value
£65k
Suppliers
1
Lots
1
Published
15 Dec 2025
Description
The National Audit Office (NAO) has awarded a contract to Fenix Media Limited T/A Pulsar via the Crown Commercial Service's G-Cloud 14 framework. The supplier will provide NAO with social listening (using Trac) and social analytics (using Core) service. The contract will commence on Friday, 12 December 2025, with an initial term of one year, ending on Friday, 11 December 2026. There are two optional 12-month extensions, which could extend the contract until Monday, 11 December 2028. The estimated total contract value, inclusive of VAT, is up to £64,800 over the potential three-year duration.
Scope
- Reference
- Social media
- Total value
- £64,800 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 12 Dec 2025 to 11 Dec 2028
- CPV classifications
- 79340000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 31 Oct 2025, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£65k
Award date
01 Dec 2025
Contract start
12 Dec 2025
Contract end
11 Dec 2028