Whistleblowing Hotline Service
Estimated value
—
Awarded value
—
Suppliers
1
Lots
1
Published
10 Sept 2025
Description
The City of Edinburgh Council (the “Council”) awarded a Contract for a Whistleblowing Hotline Service. The Council’s appointed a single whistleblowing solutions Contractor to provide an independent whistleblowing hotline service, oversight of investigations, carry out investigations into major disclosures and provide critical friend services on investigations carried out internally. It is expected that the new Contract shall operate from September 2025 for a period of three years with the option (at the Council’s discretion) to extend for a further two 12-months periods.
Scope
- Reference
- CT1527
- Commercial tool
- Standalone contract
- Contract dates
This is a three year contract with the option to extend for up to a further two 12-months periods at the sole discretion of the Council.
- Main category
- services
- CPV classifications
- 797200007951200079411000
- Contract locations
- Scotland
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 70 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
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Awarded suppliers· 1 supplier
Awarded —
Other contracts from The City of Edinburgh Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Safecall· 4
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| HR Investigation Services | contract | £150k | 22 Apr 2026 |
| Employee Speak Up Service | contract | £15k | 08 Feb 2023 |
| Provision of Confidential Reporting Line for Gwent | call off | £59k | 21 Dec 2022 |
| Agreement for the provision of a Speak Up (Whistleblowing) Hotline and associated services | contract | £180k | 21 Jun 2022 |