SAP Vendor Premium Engagement with SLA for Service and Support
Estimated value
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services
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Suppliers
0
Lots
1
1 awarded
Published
14 Feb 2025
Description
Over the next two years WWU will be carrying out significant upgrades and migrations of its SAP Estate. During this period response times to incidents are key to achieving the schedule. Currently WWU has SAP Product Support for Large Enterprises (PSLE). WWU wishes to temporarily improve incident response time by including an SLA to the PSLE with SAP for the two years of the programme.
Scope
- Reference
- ocds-h6vhtk-04def9
- Commercial tool
- Standalone contract
- Main category
- services
- Contract locations
- South West EnglandWales
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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