24/7 Hazard Line & Emergency Call Out
Estimated value
—
Awarded value
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Suppliers
1
Lots
1
Published
10 Sept 2025
Description
Provision of 24/7 Hazard Line and Emergency Call-Out Service The provision of a 24/7 Hazard Line and Emergency Call-Out Service, designed to support critical operations and ensure immediate response during emergency situations. Objectives and Requirement We aim to procure a Contractor with the expertise and resources to perform the following tasks: 1. Provide a manned call-out service across the British Coalfields. 2. Deploy competent personnel to respond to coal tip, surface, or mine-related hazards within 4 hours in the specified regions. MRA employs competent staff for call outs; however, the Contractor will be required to provide personnel for coverage when necessary. 3. Manage the hazard line 24/7, ensuring immediate access to emergency response support. This was a Open Tender Procedure - Procurement Act 2023.
Scope
- Reference
- CA18/2/2/58
- Commercial tool
- Standalone contract
- Contract dates
- 29 Sept 2025 to 30 Sept 2028Possible extension to 30 Sept 2030
2 years extension available at 3 year gateway
- CPV classifications
- 7131700079512000
- Contract locations
- North East England, United KingdomNorth West England, United KingdomYorkshire and the Humber, United KingdomEast Midlands, United KingdomWest Midlands, United KingdomEast of England, United KingdomLondon, United KingdomSouth East England, United KingdomSouth West England, United KingdomWales, United KingdomScotland, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price Per Quality Point | Price per quality point (PQP) is an evaluation technique designed to make it easier to consistently and fairly compare bids of varying quality and price. It also makes it easier for bidders to judge how they may score overall. In this approach a PQP is calculated for each bid by: • Determining the bid price; • Determining the quality score for each bid, expressed as a whole number rather than as a percentage (though the whole number may still be points out of 100); and • Dividing the bid price by the quality score to give an output price per quality point. The PQP is established by dividing each bidder's price by its quality score. This enables true comparison of what the department will pay between per quality point and bidders are not being compared against each other, but only assessed based on their own bid. | quality | 100.00% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded suppliers· 1 supplier
Awarded —
Other contracts from Mining Remediation Authority
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Mines Rescue Service Ltd· 6
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Lot 1. Confined Spaces & Working at Heights | contract | — | 24 Mar 2026 |
| 24/7 Hazard Line | contract | — | 17 Jul 2025 |
| Gas Monitoring System | contract | — | 31 Mar 2025 |
| Mines Rescue Service Limited (trading as MRS Training and Rescue) - Services in respect of incident at Cleat Hill Bedford | contract | £50k | 18 Nov 2024 |
| 1711 - Framework for CPI Health and Safety Training | call off | £21k | 02 Dec 2020 |
| Health and safety training services | call off | £53k | 24 Jun 2020 |